Privacy Policy
Protecting your private information is our priority. Please read this notice carefully to understand our privacy policy. This Statement of Privacy applies to the website of www.fairfinancecompany.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Fair Finance Company. include www. and Fair Finance Company. By using the Fair Finance Company website, you consent to the data practices described in this policy.
Collection of your Personal Information
Fair Finance Company may collect personally identifiable information, such as (but not limited to) your name, address, date of birth, social security number and/or employment history. Fair Finance Company may also collect anonymous demographic information, which is not unique to you, such as your age, gender and Geographic location. We may gather additional personal or non-personal information in the future. We collect this information when you: open an account, apply for a loan, apply for employment, provide us with your contact information and provide us your income/employment history or information. We also collect your personal information from other sources, such as credit bureaus or other companies.
Information about your computer hardware and software may be automatically collected by Fair Finance Company. This information can include: your IP address, browser type, domain names, access times and website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Fair Finance Company website. Fair Finance Company encourages you to review the privacy statements of websites you choose to link to from Fair Finance Company so that you can understand how those websites collect, use and share your information.
Fair Finance Company is not responsible for the privacy statements or other content on websites outside of the Fair Finance Company website.
Federal law gives you the right to limit the personal information we share. If you would not like us to share your personal information with our partners, please inform us in writing or by phone using the contact information below.
Use of your Personal Information
Fair Finance Company collects and uses your personal information to operate its website/business, deliver the services you have requested, process your transactions, maintain your account, respond to comments/concerns and legal investigations and/or report to credit bureaus. When you are no longer our customer, we continue to share your information as described in this notice.
Fair Finance Company may also use your personally identifiable information to inform you of other products or services available from Fair Finance Company. Fair Finance Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Fair Finance Company may share data with trusted partners to help perform statistical analysis, send you emails or postal mail, provide customer support, or personalized loan offers.
Fair Finance Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the ethics of the law or comply with legal process served on Fair Finance Company or the site; (b) protect and defend the rights or property of Fair Finance Company; and, ( c) act under exigent circumstances to protect the personal safety of users of Fair Finance Company, or the public.
Use of Cookies
The Fair Finance Company website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Fair Finance Company pages, or register with Fair Finance Company site or services, a cookie helps Fair Finance Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Fair Finance Company website, the information you previously provided can be retrieved, so you can easily use the Fair Finance Company features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Fair Finance Company services or websites you visit.
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, Fair Finance Company uses Comodo CA Ltd. When personal information is transmitted, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Fair Finance Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you should not be utilizing our site since you are not of legal age to enter into a promissory note or become an employee of Fair Finance Company in any capacity.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Fair Finance Company by contacting us at: (210) 227-9331 or info@fairfinanceloans.com
If you receive solicitation correspondence via email or postal mail, please review any applicable disclosures listed at the bottom of such solicitation as it may have different procedures for opting out of future solicitation correspondence.
Changes to this Statement
Fair Finance Company will occasionally update this Statement of Privacy to reflect company and customer feedback. Fair Finance Company encourages you to periodically review this Statement to be informed of how Fair Finance Company is protecting your information.
Contact Information
Fair Finance Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that Fair Finance Company has not adhered to this Statement or wish to file a complaint against our company or employees, please contact the Fair Finance Company corporate headquarters at:
Fair Finance Company
2718 Fredericksburg Road
San Antonio, Texas 78201
(210) 227-9331
If you are a consumer in the State of Texas, Fair Finance Company is licensed and examined under the laws of the State of Texas and by state law is subject to regulatory oversight by the Office of Consumer Credit Commissioner.
Complaints
Any consumer wishing to file a complaint against Fair Finance Company should contact the Office of Consumer Credit Commissioner through one of the means indicated below:
In Person or U.S. Mail: 2601 North Lamar Blvd., Austin, Texas 78705-4207
Telephone: 800-538-1579
Fax: 512-936-7610
Email: consumer.complaints@occc.state.tx.us
Website: www.occc.state.tx.us